Customer Service Lead, Grocery & Freight

Winco Foods; Roy (UT); On-site; USD 27,000 - 32,000; Full time

Job summary

WinCo Foods in Roy, Utah is seeking a store operations assistant who will support management by performing clerk duties in grocery or freight, lead by example, and ensure fast, friendly service to customers.

You will answer questions, assist with cashiering and stocking, monitor customer flow and shift coverage, maintain clean, safe work areas, and help teammates across departments in a dynamic, 24/7 retail environment.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service and communication skills.
• Ability to lead by example and support department operations.

Responsibilities

• Welcome and assist customers with a professional, friendly attitude.
• Perform clerk duties in grocery or freight, cashiering, and stocking as needed.
• Assist department manager and provide direction to junior staff.
• Monitor customer flow and ensure checkout lanes are efficiently staffed.
• Maintain clean, safe, and organized work areas and comply with policies.

Skills

Customer service

Communication

Leadership

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Job description

WinCo Foods in Roy, Utah is seeking a store operations assistant who will support management by performing clerk duties in grocery or freight, lead by example, and ensure fast, friendly service to customers.

You will answer questions, assist with cashiering and stocking, monitor customer flow and shift coverage, maintain clean, safe work areas, and help teammates across departments in a dynamic, 24/7 retail environment.