Store Operations Lead - Customer Service & Clerks

Winco Foods, LLC; Ogden (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

WinCo Foods is seeking an operations-focused employee to assist in the grocery or freight departments. You will lead by example, handle customer questions with professionalism, and perform duties of a grocery clerk, cashier, and/or freight stocker while supporting department staff.

The role emphasizes friendly service, adherence to company policies, and maintaining clean, safe work areas. On-site operations require flexibility with shifts and duties as needed.

Qualifications

• Excellent verbal and written communication with customers and colleagues.
• Proven leadership and interpersonal skills in fast-paced environments.
• Ability to multi-task and operate with initiative and integrity.
• Basic math skills for transactions and weights/measures.
• Knowledge of store policies and procedures to ensure compliance.

Responsibilities

• Assist management with store operations in the designated department (grocery or freight).
• Provide fast, friendly customer service and handle questions and complaints.
• Perform duties of grocery clerk, cashier and/or freight stocker and support department employees.
• Monitor customer flow and cleanliness of work areas; ensure safety and policy compliance.
• Assist with cashier operations, including scan system procedures when needed.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Communication

Multitasking

Math skills

Education

High School Diploma

Job description

WinCo Foods is seeking an operations-focused employee to assist in the grocery or freight departments. You will lead by example, handle customer questions with professionalism, and perform duties of a grocery clerk, cashier, and/or freight stocker while supporting department staff.

The role emphasizes friendly service, adherence to company policies, and maintaining clean, safe work areas. On-site operations require flexibility with shifts and duties as needed.