Lead Clerk: Customer Service & Grocery Operations

Winco Foods; Richland (WA); On-site; USD 29,000 - 31,000; Full time

Job summary

WinCo Foods is a family of over 140 supermarkets, with ESOP ownership and low prices in 10 states. This role supports store operations in grocery or freight, delivering friendly service and helping the department manager.

You’ll perform clerk, cashier, and freight stocker duties while leading by example and ensuring safety and efficiency. Qualifications include a High School Diploma and strong communication.

Qualifications

• Clear, professional communication with customers and coworkers.
• Ability to lead by example and direct tasks as needed.
• Understanding of store policies and operation procedures.
• Capable of multitasking in a fast-paced retail environment.
• Ability to perform basic math and read reports.

Responsibilities

• Assist management with store operations in grocery or freight departments.
• Provide fast, friendly customer service and handle questions/ complaints.
• Lead by example and help department staff with tasks.
• Monitor checkout lanes, customer traffic, and cleanliness.
• Perform duties of clerk, cashier, and freight stocker as needed.

Skills

Customer service

Leadership

Communication

Multi-tasking

Problem solving

Education

High School Diploma

Tools

Cashier systems

Job description

WinCo Foods is a family of over 140 supermarkets, with ESOP ownership and low prices in 10 states. This role supports store operations in grocery or freight, delivering friendly service and helping the department manager.

You’ll perform clerk, cashier, and freight stocker duties while leading by example and ensuring safety and efficiency. Qualifications include a High School Diploma and strong communication.