Customer Service Lead — Cash & Store Finance

Hamrick's, Inc.; Easley (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

Hamrick's, Inc. is seeking a Customer Service Associate in Easley, SC. This role involves supporting the Customer Service Supervisor, supervising 10 to 20 cashiers, and ensuring a positive company image. Responsibilities include managing daily financial operations, training cashiers, and maintaining orderly front store areas. Candidates should have a high school diploma and prior experience in bookkeeping, retail management, or supervision. A positive attitude and flexibility in scheduling are essential. This position demands reliability and the ability to lift 25 lbs.

Qualifications

• Prior knowledge in bookkeeping, bank teller, retail management, or supervising experience preferred.
• Passion for superior service and helping others.
• Cheerful and positive attitude.
• Consistent and reliable.
• Work a flexible schedule.
• Ability to lift 25 lbs.

Responsibilities

• Model and drive superior customer service.
• Prepare, audit, and reconcile all funds for daily retail operations.
• Manage breaks and lunches for cashiers and support staff.
• Run reports and audit transactions.
• Issue correctives when code of conduct issues are violated.
• Train new cashiers.
• Maintain the financial paperwork filing per guidelines.

Skills

Customer service

Bookkeeping

Retail management

Supervising experience

Education

High School diploma or equivalent

Job description

Hamrick's, Inc. is seeking a Customer Service Associate in Easley, SC. This role involves supporting the Customer Service Supervisor, supervising 10 to 20 cashiers, and ensuring a positive company image. Responsibilities include managing daily financial operations, training cashiers, and maintaining orderly front store areas. Candidates should have a high school diploma and prior experience in bookkeeping, retail management, or supervision. A positive attitude and flexibility in scheduling are essential. This position demands reliability and the ability to lift 25 lbs.