Customer Service & Invoicing Specialist

Pay.Com; Harrisburg (Dauphin County); On-site; USD 38,000 - 46,000; Full time

Job summary

Clopay Corporation in Harrisburg Distribution Center is seeking a Customer Service Representative. You will handle customer orders in person and by phone, input orders, and manage invoicing and account terms to ensure accurate billing and timely credits.

The role requires a high school diploma and 3–5 years of customer service experience, preferably in manufacturing, with basic computer skills and MS Office proficiency.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of customer service experience.
• Experience in a manufacturing environment preferred.

Responsibilities

• Communicate with customers in person at the Distribution Center and by telephone, entering orders under automation system controls.
• Assist in pricing of quotes and orders under automation system controls.
• Balance daily invoice edits and audit open order reports weekly.
• Follow up on customer credits and manage COD/open-term invoicing.
• Handle mail and incoming calls related to product, bookkeeping, or accounting matters.
• Perform various administrative duties as needed.

Skills

Customer service

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Clopay Corporation in Harrisburg Distribution Center is seeking a Customer Service Representative. You will handle customer orders in person and by phone, input orders, and manage invoicing and account terms to ensure accurate billing and timely credits.

The role requires a high school diploma and 3–5 years of customer service experience, preferably in manufacturing, with basic computer skills and MS Office proficiency.