Customer Service & Inventory Coordinator — PTO

Shively Bros., Inc.; Spring Hill (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Job summary

Shively Bros., Inc. is seeking a Customer Service Representative to engage with customers, provide exceptional service, and support purchasing or inventory tasks as needed.

The role involves handling orders, invoices, and documentation while maintaining professionalism in every customer interaction. Ideal candidates will have a high school diploma and 1–3 years of customer service experience, with strong written and verbal communication, organizational and interpersonal skills.

Qualifications

• A high school diploma and 1-3 years of customer service experience is preferred.

Responsibilities

• Create and track sales orders, purchase orders, and invoices.
• Maintain a high level of professionalism with customers demonstrating excellent customer service.
• Ensure orders are input accurately and follow up on missing information and open orders.
• Control and manage incoming and outgoing documents.
• Respond to customer questions with accurate and relevant information promptly.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Leadership skills

Education

High school diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Shively Bros., Inc. is seeking a Customer Service Representative to engage with customers, provide exceptional service, and support purchasing or inventory tasks as needed.

The role involves handling orders, invoices, and documentation while maintaining professionalism in every customer interaction. Ideal candidates will have a high school diploma and 1–3 years of customer service experience, with strong written and verbal communication, organizational and interpersonal skills.