Insurance Customer Service Pro for Growth Team Member

Kvanwieringen; Lake Worth (TX); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary and benefits

Paid time off

Growth potential/Opportunity for advancement

Job summary

A local insurance agency in Lake Worth, TX, is seeking a motivated Customer Service Representative to join their team. The role involves building strong customer relationships, addressing inquiries, and delivering exceptional service. Ideal candidates should be well-organized, self-motivated, and possess strong communication skills. This position offers competitive compensation, growth potential, and additional benefits.

Qualifications

• Energetic professional interested in helping our business grow.
• Experience with insurance and financial products a plus.
• Must be detail-oriented and organized.

Responsibilities

• Build lasting relationships with clients through personalized support.
• Address inquiries related to coverage options, billing, and claims.
• Identify customer needs and offer insurance solutions.
• Assist with policy reviews and customer retention efforts.

Skills

Excellent communication skills - written, verbal and listening

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Ability to multi-task

Bilingual - Spanish preferred

Bilingual - Haitian Creole preferred

Education

4-40 Customer Representative License OR 2-20 General Lines License, Property and Casualty

2-15 Life and Health License (must be able to obtain)

Tools

Windows

Job description

A local insurance agency in Lake Worth, TX, is seeking a motivated Customer Service Representative to join their team. The role involves building strong customer relationships, addressing inquiries, and delivering exceptional service. Ideal candidates should be well-organized, self-motivated, and possess strong communication skills. This position offers competitive compensation, growth potential, and additional benefits.