Customer Service & Insurance Support - Flexible Growth Path

Johntylercarlson; Chicago (IL); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

WFH Opportunities after 6 months

Simple IRA

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Johntylercarlson, a State Farm agency in Chicago, is seeking a Customer Service Representative to join their team. This role involves enhancing customer experiences through effective communication and support, assisting clients with policy inquiries, changes, and claims processing.

The ideal candidate will have excellent interpersonal skills, attention to detail, and previous customer service experience. The agency values professional growth and offers benefits including health and dental insurance, as well as WFH opportunities after six months.

Qualifications

• Previous customer service experience preferred.
• Strong communication skills are essential.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Johntylercarlson, a State Farm agency in Chicago, is seeking a Customer Service Representative to join their team. This role involves enhancing customer experiences through effective communication and support, assisting clients with policy inquiries, changes, and claims processing.

The ideal candidate will have excellent interpersonal skills, attention to detail, and previous customer service experience. The agency values professional growth and offers benefits including health and dental insurance, as well as WFH opportunities after six months.