Customer Service / Inside Sales

FASTSIGNS of West Metro, MN; Albuquerque (NM); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Dental insurance

Job summary

FASTSIGNS of Albuquerque N.E. Heights is seeking a Customer Service Representative with an interest in project coordination. You will be the first point of contact for walk-ins, emails, and calls, guiding leads from inquiry through project execution.

Join a fast-growing visual communications team; open to applicants with or without a college degree, with training provided. Compensation ranges from $18 to $24 per hour based on experience.

Qualifications

• 2+ years inside sales experience.
• Customer service skills and experience.
• Attention to detail.
• Strong project management skills.

Responsibilities

• Serve as first point of contact for walk-ins, email, and telephone customers.
• Work with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
• Sales activities from lead generation through project management.
• Meet sales targets (monthly and annually).
• Schedule appointments as needed.
• Consult with customers to design and create signs.

Skills

Inside Sales

Customer Service

Attention to Detail

Project Management

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Dental insurance

Fast-growing visual communications company seeks Customer Service Representative person with interest in Project Coordination.

The Successful Candidate

Serves as first point of contact for walk-ins, email, and telephone customers.

• Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
• Responsible for sales activities from lead generation through project management.
• Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The Successful Candidate Has

• Inside Sales 2+ years experience
• Customer Service skills and experience
• Attention to Detail
• Strong Project Management Skills

Open to applicants with and without a college degree. Training will be provided.

We Offer These Benefits

• Generous compensation above industry average
• Paid time off - vacation, sick days, and holidays

We Look For a Talented Person Adept At

• Working with customers at front counter doing consultative sales
• Providing detailed communications via email, phone, in person
• Consulting, troubleshooting, problem-solving to create signs for customers
• Meeting sales targets (monthly and annually)
• Scheduling appointments as needed

We Provide a Company Culture That Is

• Team-oriented - cooperative and collaborative
• People-oriented - supportive, focused on fairness; enjoys interacting with people
• Detail-oriented - focused on quality and precision

FASTSIGNS of Albuquerque N.E. Heights has been in business for 35 years. We love a challenging and fun environment and look forward to growing our team!

Compensation: $18-$24/hr depending on experience

Compensation: $18.00 - $24.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.