Customer Service / Inside Sales

FASTSIGNS Parker/Castle Rock; Albuquerque (NM); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Dental insurance

Job summary

FASTSIGNS of Albuquerque N.E. Heights is seeking a Customer Service Representative with an interest in project coordination to join our fast-growing visual communications team.

You will be the first point of contact for customers, support sales from lead to project delivery, and collaborate with management to ensure high quality signage solutions. No college degree required; training provided.

Qualifications

• 2+ years inside sales experience required.
• Customer service skills and experience essential.
• Strong attention to detail and organizational abilities.

Responsibilities

• Serve as the first point of contact for walk-ins, email, and telephone customers.
• Coordinate with management and support teams to satisfy customers and drive revenue.
• Handle sales activities from lead generation through project management.
• Meet sales targets and schedule appointments as needed.

Skills

Inside Sales experience

Customer Service

Attention to Detail

Project Management

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Dental insurance

Fast-growing visual communications company seeks Customer Service Representative person with interest in Project Coordination.

The Successful Candidate

Serves as first point of contact for walk-ins, email, and telephone customers.

• Works with management and support teams to satisfy customers and generate revenue in line with company's vision and values.
• Responsible for sales activities from lead generation through project management.
• Must be customer focused with a friendly, welcoming disposition and exceptional organizational skills.

Direct experience in a sign company and particularly a FASTSIGNS franchise would be a plus.

The Successful Candidate Has

• Inside Sales 2+ years experience
• Customer Service skills and experience
• Attention to Detail
• Strong Project Management Skills

Open to applicants with and without a college degree. Training will be provided.

We Offer These Benefits

• Generous compensation above industry average
• Paid time off - vacation, sick days, and holidays

We Look For a Talented Person Adept At

• Working with customers at front counter doing consultative sales
• Providing detailed communications via email, phone, in person
• Consulting, troubleshooting, problem-solving to create signs for customers
• Meeting sales targets (monthly and annually)
• Scheduling appointments as needed

We Provide a Company Culture That Is

• Team-oriented - cooperative and collaborative
• People-oriented - supportive, focused on fairness; enjoys interacting with people
• Detail-oriented - focused on quality and precision

FASTSIGNS of Albuquerque N.E. Heights has been in business for 35 years. We love a challenging and fun environment and look forward to growing our team!

Compensation: $18-$24/hr depending on experience

Compensation: $18.00 - $24.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.