Customer Service Host — Fun-Filled Centre, Growth Path

Tenpin Ltd; Maryland; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling

Free Food

Enhanced Maternity, Paternity, Adopt.

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd is looking for a Customer Service Assistant to provide an outstanding guest experience. You will manage bookings, answer enquiries, and identify sales opportunities while hosting events and serving food and drinks.

You’ll work across Laser Arena, Escape Rooms, karaoke rooms and children's parties, ensuring the venue runs smoothly. The role requires energy, confidence, and a friendly, proactive approach to customers.

Qualifications

• Strong customer service skills with a positive attitude.
• Excellent communication and problem-solving abilities.
• Fully flexible with evenings and weekends.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Collaborate across departments to run Laser Arena, Escape Rooms, karaoke rooms and children's parties.

Skills

Customer service

Communication

Flexibility

Team player

Attention to detail

Friendly demeanor

Job description

Tenpin Ltd is looking for a Customer Service Assistant to provide an outstanding guest experience. You will manage bookings, answer enquiries, and identify sales opportunities while hosting events and serving food and drinks.

You’ll work across Laser Arena, Escape Rooms, karaoke rooms and children's parties, ensuring the venue runs smoothly. The role requires energy, confidence, and a friendly, proactive approach to customers.