Fun Bowling Center: Customer Service & Pin Technician

Tenpin Ltd; Massachusetts; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling for family

Free food on shifts

Enhanced leave

Health care cashback

Employee assistance

Free counselling

Life assurance

Long service awards

Recommend a friend

Spot rewards

Job summary

Tenpin Ltd is seeking energetic team members to join our fun-focused centres. As a Customer Service Assistant and Pin Technician, you will welcome guests, take bookings, answer questions, and help create memorable experiences.

You will also help maintain bowling equipment and lanes, contribute to a safe, clean venue, and support a friendly team culture. Full flexibility for evenings and weekends is required; 18+ for safety.

Qualifications

• Confidence, energy and a positive attitude
• Willingness to learn about bowling machinery
• Fully flexible around working pattern (evening and weekends)
• Excellent customer service and communication skills

Responsibilities

• Deliver an outstanding customer experience at reception, including bookings and inquiries
• Be a point of contact for customer questions and sales opportunities
• Host individuals and parties, keep the centre clean, serve food and drinks
• Maintain bowling equipment and lanes to high standards for the best customer experience
• Assist with preventative maintenance and general site upkeep as instructed
• Support a positive, friendly, open team atmosphere
• Work efficiently, show initiative and be friendly, with strong customer service focus

Skills

Determination

Enthusiasm

Fast-paced

Customer service

Communication

Flexible hours

Approachable

Organised

Team player

Willing to learn

Technical interest

Job description

Tenpin Ltd is seeking energetic team members to join our fun-focused centres. As a Customer Service Assistant and Pin Technician, you will welcome guests, take bookings, answer questions, and help create memorable experiences.

You will also help maintain bowling equipment and lanes, contribute to a safe, clean venue, and support a friendly team culture. Full flexibility for evenings and weekends is required; 18+ for safety.