Customer Service & Home Solutions Associate — Flexible Schedule

Lowe's; Mocksville (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will assist across departments, stock shelves, and process orders with a focus on friendly, efficient service.

The role supports part-time schedules and offers benefits and growth opportunities. You may engage in multiple departments depending on hiring needs and skillsets, to enhance the customer experience.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology
• Reading, writing, and basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Basic math

Bi-lingual skills

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will assist across departments, stock shelves, and process orders with a focus on friendly, efficient service.

The role supports part-time schedules and offers benefits and growth opportunities. You may engage in multiple departments depending on hiring needs and skillsets, to enhance the customer experience.