Customer Service Associate – Flexible Part-Time (Home Improvement)

Lowe's; Wilson (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Lowe's tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products for home improvement projects. You’ll engage with shoppers, answer questions, and support teams across departments to ensure a positive store experience.

The role may be part-time with flexible schedules, offering benefits and opportunities to grow within Lowe's. You’ll learn store operations, assist with stocking, and provide courteous, solution-focused service throughout the day.

Qualifications

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing and other activities.
• Minimally lift 25lbs unassisted or more with accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other areas to help deliver the best customer service.
• Prepare department merchandise based on customer needs (e.g., paint, pipe, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail technology experience

Reading, writing, arithmetic

Prolonged standing

Lift 25 lbs

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products for home improvement projects. You’ll engage with shoppers, answer questions, and support teams across departments to ensure a positive store experience.

The role may be part-time with flexible schedules, offering benefits and opportunities to grow within Lowe's. You’ll learn store operations, assist with stocking, and provide courteous, solution-focused service throughout the day.