Customer Service & Home Solutions Associate | Flexible Hours

Lowe's Home Centers, LLC; Lexington (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Lexington, VA. You will welcome customers, help them find products, answer questions, and ensure a positive shopping experience across departments including Appliances, Hardware, and Garden.

The role emphasizes listening to customers, providing friendly service, and supporting daily store operations. Part-time positions are available with opportunities for growth and access to Lowe's benefits.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills (preferred).
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) (preferred).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology use

Reading and basic arithmetic

Prolonged standing lifting 25lbs

Bi-lingual skills (preferred)

Tools

Smartphones/Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Lexington, VA. You will welcome customers, help them find products, answer questions, and ensure a positive shopping experience across departments including Appliances, Hardware, and Garden.

The role emphasizes listening to customers, providing friendly service, and supporting daily store operations. Part-time positions are available with opportunities for growth and access to Lowe's benefits.