Customer Service & Home Improvement Specialist

Lowe's; Town of Camillus (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in a part-time role in the New York area. You will greet customers, help them find products, and support checkout while delivering friendly, professional service.

You will use basic computer and retail tech tools, assist with merchandise placement, and participate in cross-training to support multiple departments. Flexible schedules and growth opportunities available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech familiarity

Reading, writing, basic arithmetic

Prolonged standing abilities

Lifting up to 25 lbs

Tools

Smartphones & tablets

Job description

Lowe’s is seeking a Customer Service Associate in a part-time role in the New York area. You will greet customers, help them find products, and support checkout while delivering friendly, professional service.

You will use basic computer and retail tech tools, assist with merchandise placement, and participate in cross-training to support multiple departments. Flexible schedules and growth opportunities available.