Customer Service Associate — Home Improvement Expert

Lowe's; City of Newburgh (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate in New York. You will welcome customers, help them find products, and provide friendly, efficient service across departments such as Appliances, Hardware, and Home Décor.

The role involves standing and manual tasks, with opportunities to cross-train and expand your skills. Benefits include health insurance, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe’s is hiring a Customer Service Associate in New York. You will welcome customers, help them find products, and provide friendly, efficient service across departments such as Appliances, Hardware, and Home Décor.

The role involves standing and manual tasks, with opportunities to cross-train and expand your skills. Benefits include health insurance, tuition assistance, a company match 401(k), an Employee Stock Purchase Program, and a 10% associate discount.