Customer Service & Home Improvement Specialist

Lowe's Home Centers, LLC; Rocky Mount (NC); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Rocky Mount, NC. You will welcome customers, help them find products, and assist with loading merchandise, with daily tasks varying by department.

You will spend time listening to customers, answering questions, and keeping merchandise organized. The role offers flexible part-time schedules and growth opportunities within Lowe's stores.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology.
• Reading, writing, and basic arithmetic.
• Ability to stand or sit for long periods and perform duties.
• Able to lift up to 25 lbs unaided or with assistance.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing stock.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology

Basic math

Standing/walking

Lifting 25 lbs

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Rocky Mount, NC. You will welcome customers, help them find products, and assist with loading merchandise, with daily tasks varying by department.

You will spend time listening to customers, answering questions, and keeping merchandise organized. The role offers flexible part-time schedules and growth opportunities within Lowe's stores.