Customer Service & Home Improvement Pro - Flexible Schedule

Lowe's Companies, Inc.; Town of Amherst (NY); On-site; USD 20,664,000 - 27,552,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Stores in Amherst, NY is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You’ll answer questions, assist with merchandise, and ensure smooth checkout in a friendly, fast-paced environment.

This part-time role offers opportunities to learn, grow, and train across store departments while earning competitive pay and accessing Lowe’s benefits and programs including health insurance options, tuition assistance, a 401(k) with

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand/sit for long periods and perform duties including heavy lifting.
• Preferred: bilingual skills; retail/customer service experience; department trade certification.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by replenishing shelves and organizing displays.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support customer service excellence.
• Prepare department merchandise based on customer needs (e.g., tint/paint, cut/move items).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail technology familiarity

Math basics

Physical stamina

Job description

Lowe’s Stores in Amherst, NY is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You’ll answer questions, assist with merchandise, and ensure smooth checkout in a friendly, fast-paced environment.

This part-time role offers opportunities to learn, grow, and train across store departments while earning competitive pay and accessing Lowe’s benefits and programs including health insurance options, tuition assistance, a 401(k) with