Customer Service & Home Improvement Pro - Flexible Hours

Lowe's Companies, Inc.; Highland (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

10% Associate Discount

Job summary

Lowe’s in the United States is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service throughout their shopping experience. You may work in several departments based on store needs and your skills.

Responsibilities include assisting customers, stocking merchandise, processing orders, and helping with checkout while maintaining a welcoming store environment. Benefits and flexible scheduling are available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service experience

Basic computer skills

Retail tech experience

Bi-lingual

Tools

Retail technology (smartphones & tablets)

Job description

Lowe’s in the United States is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service throughout their shopping experience. You may work in several departments based on store needs and your skills.

Responsibilities include assisting customers, stocking merchandise, processing orders, and helping with checkout while maintaining a welcoming store environment. Benefits and flexible scheduling are available.