Customer Service & Home Improvement Associate

Lowe's Home Centers, LLC; Bear (DE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

The Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers, answer questions, and ensure needs are met throughout the visit.

This role supports flexible schedules with part-time options and emphasizes friendly, professional service. Training on product locations, merchandising, and checkout processes helps you grow within the company.

Qualifications

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing and lifting up to 25 lbs.
• Bi-lingual skills preferred.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by replenishing shelves and looking for empty areas.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (paint tint, pipe work, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Bi-lingual skills

Teamwork

Tools

Smartphones/Tablets

Job description

The Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers, answer questions, and ensure needs are met throughout the visit.

This role supports flexible schedules with part-time options and emphasizes friendly, professional service. Training on product locations, merchandising, and checkout processes helps you grow within the company.