Customer Service & Home Improvement Advisor (Flexible)

Lowe's Companies, Inc.; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Discount (10%)

Track to the Trades program

Job summary

Lowe's is looking for a Customer Service Associate in the United States. You will welcome customers to Lowe's, help them find the right products, and deliver friendly, solution‑oriented service to make shopping at Lowe's easy and enjoyable.

This part‑time role emphasizes teamwork across departments, assisting customers, and learning trade skills while supporting home improvement projects. Flexible scheduling is available to fit your needs.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer skills

Retail technology

Basic math

Physical stamina

Job description

Lowe's is looking for a Customer Service Associate in the United States. You will welcome customers to Lowe's, help them find the right products, and deliver friendly, solution‑oriented service to make shopping at Lowe's easy and enjoyable.

This part‑time role emphasizes teamwork across departments, assisting customers, and learning trade skills while supporting home improvement projects. Flexible scheduling is available to fit your needs.