Customer Service Associate - Home Improvement Help & Perks

Lowe's; Lindale (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a part-time Customer Service Associate in the United States. You will greet customers, help them find products, answer questions, and process orders while ensuring a positive shopping experience. The role spans various departments and may involve stocking and light lifting.

Ideal candidates have at least 6 months of computer and retail tech experience, basic arithmetic skills, and the ability to stand for extended periods. Bilingual skills are a plus, and training is provided.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills are preferred.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer proficiency

Retail tech experience

Reading and basic arithmetic

Lifting 25 lbs

Bi-lingual

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a part-time Customer Service Associate in the United States. You will greet customers, help them find products, answer questions, and process orders while ensuring a positive shopping experience. The role spans various departments and may involve stocking and light lifting.

Ideal candidates have at least 6 months of computer and retail tech experience, basic arithmetic skills, and the ability to stand for extended periods. Bilingual skills are a plus, and training is provided.