Customer Service & Home Improvement Advisor

Lowe's Companies, Inc.; Lumberton (NC); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. in Lumberton, NC is seeking a Customer Service Associate to greet customers, help them locate products, and deliver friendly, professional service throughout the store.

You may load merchandise, answer questions, process orders, and assist across departments; bilingual skills are preferred and training is provided.

We offer health insurance options, tuition assistance, a 401(k) with company match, an associate discount of 10%, and growth programs like Track to the Trades.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Computer proficiency

Retail technology

Bi-lingual

Tools

Smartphones

Tablets

Job description

Lowe’s Companies, Inc. in Lumberton, NC is seeking a Customer Service Associate to greet customers, help them locate products, and deliver friendly, professional service throughout the store.

You may load merchandise, answer questions, process orders, and assist across departments; bilingual skills are preferred and training is provided.

We offer health insurance options, tuition assistance, a 401(k) with company match, an associate discount of 10%, and growth programs like Track to the Trades.