Customer Service & Growth Specialist — Flexible Schedule

State Farm Mutual Automobile Insurance Company; Stow (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

KARLIE NEWTON II - State Farm Agent in Ohio is seeking a Customer Service Representative to deliver exceptional service and support. You will engage with the public, resolve inquiries, and coordinate with the agent team to grow the insurance business.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced office. Training and development opportunities are available, with a competitive salary and performance-based bonuses.

Qualifications

• Customer-focused and detail-oriented with strong interpersonal skills.
• Willingness to learn insurance products and processes.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service mindset

Communication skills

Multitasking

Previous customer service experience

Job description

KARLIE NEWTON II - State Farm Agent in Ohio is seeking a Customer Service Representative to deliver exceptional service and support. You will engage with the public, resolve inquiries, and coordinate with the agent team to grow the insurance business.

The role emphasizes attention to detail, strong communication, and the ability to multitask in a fast-paced office. Training and development opportunities are available, with a competitive salary and performance-based bonuses.