Customer Service & Growth Advocate – Atlanta Team Member

Nathaniel Ellis; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Nathaniel Ellis - State Farm Agent is seeking a Customer Service Representative to join the local agency team in Atlanta. You will handle inquiries, provide policy information, assist with policy changes, and support the claims process while delivering friendly, accurate service to community members.

This full-time position offers opportunities for advancement, paid time off, and performance-based bonuses. Prior customer service experience is preferred, and strong communication skills are

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Job description

Nathaniel Ellis - State Farm Agent is seeking a Customer Service Representative to join the local agency team in Atlanta. You will handle inquiries, provide policy information, assist with policy changes, and support the claims process while delivering friendly, accurate service to community members.

This full-time position offers opportunities for advancement, paid time off, and performance-based bonuses. Prior customer service experience is preferred, and strong communication skills are