Account Associate - Growth & Claims Support

Nathaniel Ellis; Atlanta (GA); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Nathaniel Ellis - State Farm Agent in Atlanta is seeking an Account Associate to support daily operations, grow the agency through strong customer relationships, and act as a liaison between customer needs and agency departments.

You will handle policy changes, assist with inquiries, process claims, and coordinate with underwriters to issue new policies. The role offers paid time off, a performance-based bonus, and clear opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Insurance experience

Job description

Nathaniel Ellis - State Farm Agent in Atlanta is seeking an Account Associate to support daily operations, grow the agency through strong customer relationships, and act as a liaison between customer needs and agency departments.

You will handle policy changes, assist with inquiries, process claims, and coordinate with underwriters to issue new policies. The role offers paid time off, a performance-based bonus, and clear opportunities for advancement.