Customer Service & Fulfillment Specialist

Nordstrom; Akron (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a Nordstrom Rack team member in Akron to deliver a quick, friendly shopping experience in a fast-paced environment. You will work with teammates to keep the floor clean, assist customers, and support multiple store areas from sales to fulfillment.

You'll help ensure merchandise is properly stocked, tagged, and available, while using our store technologies and promoting Nordstrom Rewards. The role involves flexible shifts and physical activity throughout a typical day.

Qualifications

• Experience in high-energy store environment preferred.
• Ability to operate point-of-sale systems across platforms.
• Ability to assist across multiple store areas to maintain cleanliness and stock.
• Strong teamwork and clear communication.

Responsibilities

• Keep salesfloor runway ready through merchandising and straightening.
• Assist customers at cashier and across platforms with various transactions.
• Support fitting rooms and sort/return clothing.
• Maintain clean, uncluttered customer experience and organized stockrooms.
• Demonstrate store technologies and adhere to standards.
• Promote Nordstrom Rewards program.
• Receive/unload freight; fulfill and ship orders; inventory scanning.

Skills

Customer service

Retail sales

Teamwork

Communication

Tools

POS system

Inventory management system

Job description

Nordstrom is seeking a Nordstrom Rack team member in Akron to deliver a quick, friendly shopping experience in a fast-paced environment. You will work with teammates to keep the floor clean, assist customers, and support multiple store areas from sales to fulfillment.

You'll help ensure merchandise is properly stocked, tagged, and available, while using our store technologies and promoting Nordstrom Rewards. The role involves flexible shifts and physical activity throughout a typical day.