Customer Service & Fulfillment Pro — Flexible Schedule

Nordstrom, Inc.; Akron (OH); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Merchandise Discount

Job summary

Nordstrom Rack in Akron, OH is hiring part-time team members to support Sales, Customer Service, Stock and Fulfillment. You will help customers, process transactions, keep areas tidy, and assist with stockroom Support, in a fast-paced, collaborative environment.

We offer flexible shifts, opportunities to learn across departments, and a focus on customer experience. The pay range is $15.75–$16.35 per hour, plus benefits and incentives where applicable.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Keep the salesfloor runway ready and replenished through re-merchandising and straightening.
• Assist customers at checkout across multiple platforms, operate POS, bag items and handle bulky items.
• Provide a smooth fitting room experience by greeting customers and returning clothing to floor.
• Create a clean, clutter-free shopping environment by sorting and returning items to the salesfloor.
• Keep stockrooms organized and ensure merchandise is checked in and correctly ticketed.
• Demonstrate proficiency with technologies used in-store and uphold operational standards; promote Nordstrom Rewards.

Skills

Communication

Teamwork

Customer service

Job description

Nordstrom Rack in Akron, OH is hiring part-time team members to support Sales, Customer Service, Stock and Fulfillment. You will help customers, process transactions, keep areas tidy, and assist with stockroom Support, in a fast-paced, collaborative environment.

We offer flexible shifts, opportunities to learn across departments, and a focus on customer experience. The pay range is $15.75–$16.35 per hour, plus benefits and incentives where applicable.