Sales, Service & Stock Fulfillment Specialist

Nordstrom; Mason (OH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom Rack is hiring store teammates in Sales, Customer Service, Stock and Fulfillment. You will work with a fast-paced, energetic team to create a welcoming environment for customers, ensure a quick and easy shopping experience, and keep the selling floor clean, organized and ready for fashion finds across multiple departments.

Roles involve assisting customers at the register, supporting fitting rooms, unloading freight, stocking merchandise, and fulfilling online orders.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.
• Physical ability to lift up to 25 pounds regularly.

Responsibilities

• Work with the team to ensure the salesfloor stays runway ready and is sized and filled in through re-merchandising and straightening throughout the day.
• Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience.
• Create a smooth fitting room experience when supporting as a fitting room attendant by greeting and assisting customers and sorting and returning clothing to the floor.
• Create a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
• Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adhere to all operational, merchandise and asset protection standards.
• Promote initiatives like our Nordstrom Rewards program.
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer’s orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.

Skills

Clear communication

Accountability

Organizational skills

Flexible schedule

Physical stamina

Job description

Nordstrom Rack is hiring store teammates in Sales, Customer Service, Stock and Fulfillment. You will work with a fast-paced, energetic team to create a welcoming environment for customers, ensure a quick and easy shopping experience, and keep the selling floor clean, organized and ready for fashion finds across multiple departments.

Roles involve assisting customers at the register, supporting fitting rooms, unloading freight, stocking merchandise, and fulfilling online orders.