Customer Service & Fulfillment Pro — Flexible Schedule

Nordstrom, Inc.; West Palm Beach (FL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc is seeking team members for Nordstrom Rack in Florida to support sales, customer service, stock, and fulfillment. You’ll help customers, assist with cashiering, and maintain clean, organized floors and stockrooms while delivering a welcoming shopping experience.

Roles include flexibility to work in different store areas, with duties ranging from fitting rooms to processing shipments and fulfilling online orders. The position offers hourly pay and benefits.

Qualifications

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• The ability to work a flexible schedule based on business needs
• Physical requirements including continuous movement, frequent lifting and handling of merchandise

Responsibilities

• Work with the team to ensure the salesfloor stays runways ready and is replenished throughout the day
• Assist customers when cashiering with transactions across in-store, online and mobile platforms
• Create a smooth fitting room experience by greeting and assisting customers and sorting items
• Maintain a clean, clutter-free customer experience by returning clothing to the floor
• Keep stockrooms organized and ensure merchandise is checked in and properly ticketed
• Demonstrate expertise in all technologies used in the store environment
• Adhere to operational, merchandise and asset protection standards
• Promote initiatives like the Nordstrom Rewards program
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Fulfill customer orders promptly following quality standards
• Prepare and ship customer orders following quality, packing and shipping standards
• Use inventory management systems to scan, process and research merchandise shipments
• Assist in maintaining clean and organized selling floors and stockrooms
• Provide general store support, e.g., set up events, backroom organization, markdowns, and fixture relocation

Job description

Nordstrom, Inc is seeking team members for Nordstrom Rack in Florida to support sales, customer service, stock, and fulfillment. You’ll help customers, assist with cashiering, and maintain clean, organized floors and stockrooms while delivering a welcoming shopping experience.

Roles include flexibility to work in different store areas, with duties ranging from fitting rooms to processing shipments and fulfilling online orders. The position offers hourly pay and benefits.