Customer Service & Front-End Associate II

Dollar Tree Stores; Oldtown (ID); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Oldtown, ID is seeking a Customer Service Associate II to support daily store operations from merchandising to aiding customers. You will be cross-trained to assist at the register and can switch to front-end duties as needed.

Your role emphasizes a clean, welcoming environment, with a focus on customer service, teamwork, and operational accuracy. This part-time position offers opportunities to grow within a busy retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring areas stay neat.
• Maintaining a positive, safe, and respectful environment with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Cash handling

Education

High school diploma

Job description

Dollar Tree Stores in Oldtown, ID is seeking a Customer Service Associate II to support daily store operations from merchandising to aiding customers. You will be cross-trained to assist at the register and can switch to front-end duties as needed.

Your role emphasizes a clean, welcoming environment, with a focus on customer service, teamwork, and operational accuracy. This part-time position offers opportunities to grow within a busy retail setting.