Customer Service & Front-End Associate II

Dollar Tree, Inc.; Anoka (MN); Presencial; USD 21.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

Dollar Tree, Inc. is seeking a Customer Service Associate II to help run daily store operations, from merchandising to assisting customers at the register. You will be cross-trained to support front-end duties and maintain a clean, welcoming shopping environment.

We value a high school diploma or equivalent, prior retail service experience, and strong communication, organization, and problem-solving skills. This role requires physical ability to lift up to 50 lbs and to stand for long periods.

Formación

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsabilidades

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*.

Conocimientos

Customer service

Cash handling

Communication

Organization

Problem-solving

Integrity

Educación

High school diploma or equivalent

Herramientas

Cash register

Descripción del empleo

Dollar Tree, Inc. is seeking a Customer Service Associate II to help run daily store operations, from merchandising to assisting customers at the register. You will be cross-trained to support front-end duties and maintain a clean, welcoming shopping environment.

We value a high school diploma or equivalent, prior retail service experience, and strong communication, organization, and problem-solving skills. This role requires physical ability to lift up to 50 lbs and to stand for long periods.