Retail Customer Experience Associate II

Dollar Tree Stores INC; Nampa (ID); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II in Nampa, Idaho. You will help with daily store operations, from stocking to assisting customers, and be cross-trained to support cash register duties as needed.

You will maintain a clean, welcoming environment, interact with customers and colleagues professionally, and perform various duties at the front and back of the store. The role requires physical capability for light to moderate lifting.

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed.
• Maintain store cleanliness including bathrooms, floors, and trash removal.
• Provide a positive, safe, and respectful environment for customers and teammates.
• Handle sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Problem solving

Cash handling

Inventory management

Heavy lifting

Teamwork

Organization

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II in Nampa, Idaho. You will help with daily store operations, from stocking to assisting customers, and be cross-trained to support cash register duties as needed.

You will maintain a clean, welcoming environment, interact with customers and colleagues professionally, and perform various duties at the front and back of the store. The role requires physical capability for light to moderate lifting.