CUSTOMER SERVICE EXPORT COORDINATOR

Limco Logisitics Inc; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Shift

8-hour shift

Principals only.

Job summary

Limco Logistics Inc., based in Miami, FL, seeks a logistics professional for on-site, full-time Import/Export Operations and Customer Service. You will coordinate shipments, manage bookings, and ensure strong client relationships in a fast-paced environment.

The role requires 2+ years in freight forwarding/NVOCC, knowledge of international logistics, and proficiency with Excel, Word, and Outlook. Bilingual English/Spanish skills are highly valued.

Qualifications

• Minimum 2 years in freight forwarding or NVOCC role.
• Strong knowledge of international logistics and pricing.
• Proficiency with Excel, Word, and Outlook.

Responsibilities

• Coordinate import/export shipments end-to-end.
• Handle booking requests and communications with clients and carriers.
• Provide excellent bilingual customer service in English and Spanish.

Skills

Freight forwarding

NVOCC operations

Excel/Outlook

Tools

Ocean carrier pricing

Shipping protocols

Job description

Job Posting at Limco Logistics Inc.

Company Overview

Limco Logistics Inc., based in sunny Miami, FL, is excited to announce a job opening in our bustling Import/Export Operations and Customer Service department. We are seeking a dedicated, experienced professional to join our team and help us continue to provide exceptional logistics solutions. This position is Full-Time and requires the staff to work onsite, as it is not a remote job.

Job Summary

The role focuses on the coordination and facilitation of import/export operations, ensuring effective customer service, and handling client interactions with professionalism. As part of our team, you will play a crucial role in maintaining and enhancing our logistics operations, directly impacting our success and growth.

Duties and Responsibilities

• Coordinate and manage all aspects of import and export shipments.
• Handle booking requests and communicate with clients and carriers to ensure smooth operation.
• Provide outstanding customer service by resolving issues and maintaining strong relationships with clients.
• Participate in problem-solving for any operational delays or issues that arise.
• Proactively manage freight forwarding by ensuring compliance with all applicable laws and regulations.
• Identify opportunities for process improvement in the supply chain and suggest innovative solutions.
• Prepare and analyze freight costs, understanding and negotiating the best possible rates.
• Maintain accurate and timely records and reports regarding shipping operations.
• Engage in regular communication with international and domestic partners.
• Understand and utilize industry specific software for daily tasks and communication.

Requirements

• Minimum of two (2) years of hands-on experience in freight forwarding or as part of an NVOCC company.
• Deep knowledge of international logistics, including ocean carrier pricing, shipping protocols, and terminologies.
• Strong proficiency with computer systems, including Excel, Word, and Microsoft Outlook.
• Prior technical training in freight forwarding, customs regulations, or related fields is highly preferred.
• Exceptional communication skills in both English and Spanish, capable of delivering clear and concise messages both written and verbally.
• Demonstrates strong leadership, capable of making decisions under pressure and motivating the team for peak performance.
• Highly organized, detail-oriented, and capable of multitasking in a high-pressure environment.
• Must demonstrate impeccable work ethics including responsibility, confidentiality, honesty, and loyalty.

Benefits

• Health insurance
• Paid time off
• Shift
• 8-hour shift
• Principals only.