Customer Service & Equipment Specialist

U-Haul; Ann Arbor (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid vacation

Paid sick days

Life insurance

Dental & Vision Plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement

Mindset App Reimbursement

Discounts on electronics

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of our exceptional service, helping customers on their journeys by inspecting, maintaining, and renting equipment. You will use modern technology to dispatch and return gear and join a team that values safety and support.

We offer on-the-job education through U-Haul University, early shift opportunities starting as early as 6:30am, and a range of benefits. Join us to grow with a stable company and earn while you learn.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of our exceptional service, helping customers on their journeys by inspecting, maintaining, and renting equipment. You will use modern technology to dispatch and return gear and join a team that values safety and support.

We offer on-the-job education through U-Haul University, early shift opportunities starting as early as 6:30am, and a range of benefits. Join us to grow with a stable company and earn while you learn.