Customer Service & Equipment Support Specialist

Dormont Manufacturing Co; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Job summary

U-Haul is hiring a Customer Service Representative in Boston. You will be the face of our service team, assisting customers with products and services, using U‑Scan tech to manage rentals, and helping with loading, hitching, and inspection tasks at the lot.

On‑the‑job training is offered; certifications for propane and forklift may be provided after employment, and you will participate in continuous U‑Haul education through U‑Haul University.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
• Use smartphone‑based U‑Scan technology to manage rentals and inventory.
• Move and hook up U‑Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U‑Haul upon employment)
• Drive a forklift (certification offered through U‑Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U‑Haul education through U‑Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Boston. You will be the face of our service team, assisting customers with products and services, using U‑Scan tech to manage rentals, and helping with loading, hitching, and inspection tasks at the lot.

On‑the‑job training is offered; certifications for propane and forklift may be provided after employment, and you will participate in continuous U‑Haul education through U‑Haul University.