Customer Service & Equipment Specialist

U-Haul; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays

Gym Reimbursement Program

Life insurance

Discounts on products

Job summary

U-Haul is seeking a Customer Service Representative to act as the face of our service and assist customers with rentals, equipment inspection, and general inquiries at our Tucson locations.

You will use U-Scan technology to dispatch and return equipment, move and hook up trucks, and ensure equipment is clean and safe. Certification for propane and forklift use is provided during employment.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to act as the face of our service and assist customers with rentals, equipment inspection, and general inquiries at our Tucson locations.

You will use U-Scan technology to dispatch and return equipment, move and hook up trucks, and ensure equipment is clean and safe. Certification for propane and forklift use is provided during employment.