Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Riverside (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Two hands-on interviews with pay

$100 hiring bonus

$300 completion bonus

Job summary

U-Haul is seeking a Customer Service Representative in Riverside to be the friendly face helping customers with rentals, equipment inspections, and related services. You will use U-Scan tech to manage inventory, move trucks, and assist on-site guests.

The role offers on-the-job education, certification opportunities for propane and forklift, and a path for advancement within a supportive team environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

People skills

Safety compliance

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Riverside to be the friendly face helping customers with rentals, equipment inspections, and related services. You will use U-Scan tech to manage inventory, move trucks, and assist on-site guests.

The role offers on-the-job education, certification opportunities for propane and forklift, and a path for advancement within a supportive team environment.