Customer Service & Equipment Support Specialist

U-Haul; Moon (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

LifeLock Identity Theft Protection

$100 hiring bonus

$300 cash bonus after certification

Job summary

U-Haul is looking for friendly, motivated individuals for the role of Customer Service Representative in Moon, Virginia. You will assist customers, manage rentals using U-Scan technology, inspect and maintain equipment, and provide exceptional service. This position offers career stability, opportunities for advancement, and various benefits including health insurance and retirement plans. A valid driver’s license and a high school diploma are required. Join U-Haul to start making a difference!

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center.
• Use smartphone-based U-Scan technology to manage rentals.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot.
• Answer customer questions regarding products.
• Prepare rental invoices and accept returned equipment.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift

Job description

U-Haul is looking for friendly, motivated individuals for the role of Customer Service Representative in Moon, Virginia. You will assist customers, manage rentals using U-Scan technology, inspect and maintain equipment, and provide exceptional service. This position offers career stability, opportunities for advancement, and various benefits including health insurance and retirement plans. A valid driver’s license and a high school diploma are required. Join U-Haul to start making a difference!