Customer Service & Equipment Support Specialist

U-Haul; Lyndon (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays, vacation, and sick days

Life insurance

ESOP

Gym Reimbursement

Discounts on electronics

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Lyndon, KY is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers, inspect and maintain equipment, and use U-Haul technology to dispatch and return rentals.

Training and on-the-job education are provided. You will work with a supportive team, deliver excellent service, and help customers with product knowledge, reservations, invoices, and equipment pickup.

Qualifications

• Must have a valid driver's license, and the ability to maintain a good driving record.
• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered upon employment).
• Drive a forklift (certification offered upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul in Lyndon, KY is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers, inspect and maintain equipment, and use U-Haul technology to dispatch and return rentals.

Training and on-the-job education are provided. You will work with a supportive team, deliver excellent service, and help customers with product knowledge, reservations, invoices, and equipment pickup.