Customer Service & Equipment Support Specialist

U-Haul Co. of South Carolina; Los Angeles (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a friendly Customer Service Representative in Northridge, CA. You will engage with customers, assist with rentals, and use U-Scan technology to manage equipment and inquiries. This role emphasizes teamwork and delivering exceptional service as part of a responsive support center.

On-the-job education is provided, with opportunities to advance within U-Haul and access the benefits package described in the listing.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative in Northridge, CA. You will engage with customers, assist with rentals, and use U-Scan technology to manage equipment and inquiries. This role emphasizes teamwork and delivering exceptional service as part of a responsive support center.

On-the-job education is provided, with opportunities to advance within U-Haul and access the benefits package described in the listing.