Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Bremen Township (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

ESOP

Job summary

U-Haul International, Inc. is seeking a friendly Customer Service Representative to be the face of our service at the center.

You will assist customers with U-Haul products, use mobile U-Scan tech to manage rentals and inventory, move and hook up trucks, and inspect equipment on the lot. The role offers on-the-job education, a $15–$18 hourly pay range, and benefits including health insurance, paid holidays, 401(k) and more.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma

Job description

U-Haul International, Inc. is seeking a friendly Customer Service Representative to be the face of our service at the center.

You will assist customers with U-Haul products, use mobile U-Scan tech to manage rentals and inventory, move and hook up trucks, and inspect equipment on the lot. The role offers on-the-job education, a $15–$18 hourly pay range, and benefits including health insurance, paid holidays, 401(k) and more.