Customer Service & Equipment Support Specialist

U-Haul; Fort Walton Beach (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hiring bonuses

Health insurance

401(k) Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul in Fort Walton Beach, Florida is seeking motivated Customer Service Representatives. This role involves assisting customers with a range of U-Haul products and services, using modern technology for rentals. Candidates should have a high school diploma and a valid driver’s license. Benefits include on-the-job education, a hiring bonus, and access to various insurance plans. The position also involves physical tasks like moving equipment weighing up to 50 lbs. Interested candidates can apply to join a supportive team committed to excellent service.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Capability to operate a forklift and fill propane, with certifications provided.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane.
• Drive a forklift.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer assistance

Use of technology

Forklift operation

Education

High school diploma or equivalent

Job description

U-Haul in Fort Walton Beach, Florida is seeking motivated Customer Service Representatives. This role involves assisting customers with a range of U-Haul products and services, using modern technology for rentals. Candidates should have a high school diploma and a valid driver’s license. Benefits include on-the-job education, a hiring bonus, and access to various insurance plans. The position also involves physical tasks like moving equipment weighing up to 50 lbs. Interested candidates can apply to join a supportive team committed to excellent service.