Customer Service & Equipment Support Specialist

U-Haul Co. of South Carolina; City of Albany (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Career stability

Job summary

U-Haul Co. of South Carolina is seeking a Customer Service Representative in Albany, NY. The role involves assisting customers with U-Haul products and services, using U-Scan technology to manage rentals and inventory, and helping with equipment hookup and inspection.

A positive, customer-focused attitude is essential. The position includes on-the-job training, potential bonuses, and opportunities for advancement within a supportive team.

Qualifications

• Must be a people person with strong customer service skills.
• Excellent communication and problem-solving abilities.
• Ability to work as part of a team and adapt to a fast-paced environment.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers; inspect and maintain equipment.
• Prepare rental invoices and process returns; answer questions and educate customers.

Skills

People person

Customer service

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul Co. of South Carolina is seeking a Customer Service Representative in Albany, NY. The role involves assisting customers with U-Haul products and services, using U-Scan technology to manage rentals and inventory, and helping with equipment hookup and inspection.

A positive, customer-focused attitude is essential. The position includes on-the-job training, potential bonuses, and opportunities for advancement within a supportive team.