Customer Service & Equipment Support (Rentals)

U-Haul; Clarkston (GA); On-site; USD 12,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Job summary

U-Haul in Clarkston, GA is seeking a Customer Service Representative to be the face of our service, helping customers with products and services, inspecting equipment, and using U-Scan technology to dispatch and return rentals.

This role includes on-the-job education with potential certifications for hitch/wiring and forklift after employment, plus opportunities for advancement and a paid briefing on company programs.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

Forklift operation

U-Scan technology

Job description

U-Haul in Clarkston, GA is seeking a Customer Service Representative to be the face of our service, helping customers with products and services, inspecting equipment, and using U-Scan technology to dispatch and return rentals.

This role includes on-the-job education with potential certifications for hitch/wiring and forklift after employment, plus opportunities for advancement and a paid briefing on company programs.