Customer Service & Equipment Support — Hiring Bonus

U-Haul; Guilford (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Mindset App Reimbursement

Gym Reimbursement Program

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is hiring a Customer Service Representative in Guilford, CT. You will assist customers with products and services, manage rentals with U-Scan tech, and help move and hook up trucks and trailers. The role includes inspecting equipment and educating customers on offerings.

Certification opportunities are provided for propane filling and forklift operation, with ongoing training through U-Haul University.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Guilford, CT. You will assist customers with products and services, manage rentals with U-Scan tech, and help move and hook up trucks and trailers. The role includes inspecting equipment and educating customers on offerings.

Certification opportunities are provided for propane filling and forklift operation, with ongoing training through U-Haul University.