Customer Service & Equipment Specialist – Training

U-Haul; Conroe (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Job summary

U-Haul is seeking a friendly Customer Service Representative at our Conroe, TX location to support customers with rentals, inspections, and equipment return processes. You will use U-Scan tech to track inventory and assist customers throughout their journey.

The role offers on-the-job education and a fast-paced, team‑oriented environment. A valid driver’s license and a high school diploma are required; benefits include health plans, holidays, and discounts.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative at our Conroe, TX location to support customers with rentals, inspections, and equipment return processes. You will use U-Scan tech to track inventory and assist customers throughout their journey.

The role offers on-the-job education and a fast-paced, team‑oriented environment. A valid driver’s license and a high school diploma are required; benefits include health plans, holidays, and discounts.