Customer Service & Equipment Specialist — Start Today

U-Haul; Monroe (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will help customers, inspect and maintain equipment, and use our U-Scan app to dispatch and return gear. No prior certification required, and on-the-job education is provided.

We offer interview-paid opportunities and bonuses, plus benefits as part of the U-Haul team. The role involves assisting customers and moving equipment in a supportive environment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot and educate customers about products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring and fill propane (certification offered upon employment).
• Drive a forklift (certification offered upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Skills

Driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service team. You will help customers, inspect and maintain equipment, and use our U-Scan app to dispatch and return gear. No prior certification required, and on-the-job education is provided.

We offer interview-paid opportunities and bonuses, plus benefits as part of the U-Haul team. The role involves assisting customers and moving equipment in a supportive environment.