Customer Service & Equipment Specialist - Hiring Bonus

U-Haul; Leominster (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Leominster, MA. The role includes assisting customers with products and services, managing rentals using U-Scan tech, and inspecting equipment on the lot.

Eligible applicants should have a valid driver’s license and a high school diploma or equivalent. On-the-job education and potential certifications (propane, forklift) are offered.

Qualifications

• High school diploma or equivalent.
• Customer service aptitude preferred.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Leominster, MA. The role includes assisting customers with products and services, managing rentals using U-Scan tech, and inspecting equipment on the lot.

Eligible applicants should have a valid driver’s license and a high school diploma or equivalent. On-the-job education and potential certifications (propane, forklift) are offered.